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Frequently asked questions
What payment methods does Elorn support?
We support all the major card schemes as well as a range of alternative payment methods for shoppers to pay in local markets. Elorn also offers the latest in open banking technology for bank payments direct to your account. Contact a member of our customer support team for more information.
How do I integrate Elorn’s payment gateway into my website?
We offer a range of integration options, including a full server to server direct integration as well as hosted methods – a simple integration to help merchants to take payments securely, without sensitive card details touching. All our integration methods are supported by detailed technical documentation, an API reference, and FAQs, with a dedicated customer support team on hand.
Is Elorn’s platform secure for processing payments?
Absolutely. When it comes to security, we don’t compromise. Elorn prioritises security, employing industry-leading measures to ensure safe transaction environments. Our platform adheres to PCI DSS Level 1 compliance and features advanced fraud detection mechanisms. Your business and customer data are in safe hands.
Can I use Elorn for recurring or subscription payments?
Elorn fully supports recurring and subscription payments, making it easy for you to set up and manage ongoing transactions. Our platform ensures secure, automated billing cycles, freeing you to focus on other aspects of your business. We also assist businesses in migrating their existing subscriptions to our platform.
Do you offer customer support? How can I get in touch?
Absolutely. We offer round-the-clock email and phone support to ensure you’re never left hanging. Our dedicated customer support team is committed to seeing each case through to completion. Plus, you’ll have a dedicated account manager focused solely on maximising your experience with Elorn. Reach out to us anytime at support@elorn.com — we’re here to help ensure your success is uninterrupted.
What is open banking and how does Elorn utilise it?
Open banking facilitates account-to-account payments, allowing customers to transfer funds directly from their bank account to yours. Say goodbye to chargebacks, high fees, and fraud, and hello to fast settlements, low-cost transactions, and easy integration. Experience the future of payments, today, with Elorn’s open banking solutions.
